Your cloud phone offers two network modes: Standard Mode and Compatibility Mode. You can switch between these modes to optimize your network connection and improve your user experience.
1. Standard Mode
Standard Mode is the default mode for your cloud phone. It provides a smoother experience, especially when there is high network latency. However, if you’re using a VPN tool, enabling VPN may cause a disconnection (black screen). If this happens, simply restart the cloud phone to restore normal operation.
2. Compatibility Mode
When Compatibility Mode is enabled, it supports most VPN tools. Although the experience might be slightly worse in high-latency environments, this mode ensures that your cloud phone works well with VPN tools, avoiding compatibility issues.
3. Helpful Tips
- Restart the Device: If enabling the VPN causes disconnections or connection failures, please restart the cloud phone.
- Switch Modes: If certain VPN modes are affecting your cloud phone’s connection, try switching to Compatibility Mode or Standard Mode.
- Use Reliable VPN Software: To ensure stable and effective connections, always use trusted and certified VPN software, and avoid unreliable tools.